Derby Motorhomes is adhering to government guidance and therefore currently closed in order to protect our amazing team and wonderful customers. Whilst very saddened at our temporary closure we accept and understand that the current measures will protect everyone and save lives
“Closed” seems quite final but we would like to assure all our friends, customers and potential new customers that we consider this as a temporary pause in business only.
The Auto-Sleepers factory is also temporarily paused while this period of national crisis continues.
We have been planning for this at Derby Motorhomes and The Auto-Sleeper Exhibition Centre is ready to meet this challenge and will emerge stronger when this is all over.
We have engaged the services of motorhomescampervans.net to assist with all enquiries so please used the following for assistance:
For any customer who has a vehicle awaiting collection, we apologise but guidance dictates that currently your handovers have been postponed but rest assured, as soon as we are able to reopen, we will re-arrange handovers. All customers who have a vehicle handover currently postponed have been contacted already.
Should any service customer have an urgent need to contact our service team, please accept our apologies as we are currently unable to assist; however, in an emergency, you could send an email to firstname.lastname@example.org who may be able to assist in a very limited way.
Although our physical sales showroom is closed, our stock is available to view online with special offers, bespoke descriptions and most with bespoke video available too. So, although the sales team are unable to work and not contactable via their usual telephone numbers and email addresses, you can still contact email@example.com who will endeavour to assist where possible.
For those who wish to place an order against one of our new or used vehicles, please complete and submit our simple vehicle reservation form; we are unable to accept a deposit at this time but you will receive an electronic confirmation of your order and once our team are able to return to the dealership, you will be contacted to finalise all paperwork, preparation requirements and confirm collection requirements also.
Our live chat service, while still active may not be monitored by our team but again our friends at firstname.lastname@example.org will be happy to offer whatever assistance they can.
Contact sales via email@example.com or via our live chat service (service permitting)
Please don’t be afraid to contact firstname.lastname@example.org via email or their contact number, 07703 107293 – we’re still here (in a virtual sense at least) and really do want to help, if at all possible.
We will still issue updates, special offers, bloggs and postings via email@example.com so, please keep an eye on our website, their website and Facebook for more information.
We have also established space in the https://availabletoday.com virtual showroom where you can also see all our videos as they go on live. This will mirror what stock we have available today; you can select the videos and read information about the actual vehicle and their details.
Our social media continues as described in our Facebook and YouTube channels displaying information about everything that is relevant and happening.
You will also find us on Auto Trader and in the next issues of MMM, Practical Motorhome and Which Motorhome magazines.
Finally, as a business that has been operating since 1983, we’ve seen challenging times before; we are prepared for them and will survive them. Although the coronavirus pandemic is a unique situation calling for unique measures, we are confident that with the support of our customers, our friends at availabletoday.com and motorhomescampervans.net we can meet this challenge and eventually emerge stronger and wiser.
Please rest assured that our amazing team will soon be fulfilling dreams and solving problems for our wonderful customers again very soon.
Thank you all, please stay safe, keep healthy and look after each other.
Tim Lemon and the Derby Motorhomes team.