In accordance with the latest Government legislation, our dealership will be closed to customers from Thursday 5th November and re-opening again as soon as we are allowed.

Service department

During this time though, our workshop will continue to operate within guidelines with our staff completing preparation of sold vehicles, handling our collections on a “click and collect” style basis and completing all pre-booked, essential maintenance works.

Our team will have already contacted all affected service customers but if you are unsure of your booking, please contact the service team by email for more information or guidance service@derbymotorhomes.com

Vehicle collections

Collections will be on a “click and collect” style basis; our team will contact you to make all necessary arrangements and book a time slot.

There will be minimal contact during your collection; we have handover videos which explain each of the basic systems and operations of our motorhomes and you will be encouraged to view these prior to collection.

Sales

Our showroom must remain closed, but that doesn’t mean there will be no one to help you buy a new or used Auto-Sleeper or McLouis motorhome.

Our website will be kept up to date, you will be able to contact a member of our team by telephone, email or via our live chat service and we will be able to assist further via facetime video calls, google meet video calls or zoom.

However, as we will not have a full complement of staff here, we ask that for any video calls you contact the team via telephone, email or live chat first to book a convenient time slot.

Sales are contactable Monday to Friday, 11.00am to 3.00pm via the telephone 01332 360222, email sales@derbymotorhomes.com  and our website based live chat service.

On Saturdays and Sundays our sales team may only be contacted via email or live chat from 11.00am to 3.00pm and any request for a video call will have to be pre-booked in advance.

Small fully refundable holding deposits subject to confirmation available

As lockdown restrictions are lifted there is no doubt we’ll be as busy as last time with sales, so for now we are offering you the opportunity to reserve any motorhome with a small, fully refundable holding deposit which is subject to viewing and confirmation once we’re open again so ask our sales team for more information.

Please stay safe, stay healthy, follow the rules and we’ll look forward to seeing you soon.

Tim Lemon

Managing Director